Length: 2 hours
A verbally aggressive person is at your workstation and you fear for your physical safety. What should you or can you do if the situation becomes physical? Will the law protect you? What kind of liability is involved in using physical force to defend yourself, others or property?
Jesus Villahermosa will provide the answers to these, and many more, questions as well as discuss the levels of force an employee may use against an aggressive or even hostile subject at your workplace. Jesus covers this topic with his typical humorous and engaging training style and with the knowledge that has been recognized in civil courts certifying him as a Use of Force Expert.
How do you think you would react if an upset person was making you feel physically threatened and what is your employer's policy about such an event?
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